Product Quality Administrator
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About the Role
Product Quality Administrator
Manchester
Our client is a home textiles company with over 100 years of service, the business has built strong relationships with many of the UK’s leading home furnishing retailers, independents, mail order and e-commerce companies, working with them to create and deliver market leading designs that go on to become best-selling collections.
With a passion for design, a focus on innovation and commitment to providing high quality products, they have set the standard in readymade curtains, bedding, cushions, accessories and kitchen textiles in the home furnishings market.
The Role
You will be required to undertake a wide range of product quality inspections as well as office-based administration functions to ensure compliance with customer and delivery requirements.
The successful candidate will form part of a small internal team dealing with a wide range of quality issues as well as communicating directly with overseas factories and internal stakeholders.
- Investigate quality issues reported to the business.
- Perform hands on detailed quality inspection of various products and raising of inspection reports.
- Completion of Quality Inspection log and reporting progress of inspections and planned actions to internal stakeholders.
- Raise Non-Conformance Reports (NCRs) for non- compliant goods / deliveries, where necessary arrange rectification or disposal and arrange claims with overseas suppliers.
- Completion and issue of product specification information
- Approval of compliance documentation received from factories, ensuring they meet the requirements of delivery requirements.
Skills and experience
- Excellent attention to detail.
- Ability to work autonomously and under pressure, to prioritise own workload.
- Good communication skills to correspond with internal and externals stakeholders efficiently and clearly.
- Good IT skills
- Experience in the homewares or apparel industry a bonus
Benefits Package:
- Salary commensurate with experience
- Pension plan with 3% employer contribution
- Death in Service Life Assurance
- Employee Assistance Program
- Product discounts