Lucy Ratoff co-founded and launched Encore Recruitment Limited in October 2020.

For c. 20 years Lucy developed the fashion and retail division for her former employer and they agreed an amicable exit in summer 2020.

Lucy’s many and long-standing clients and candidates became customers immediately and their relationships continue to develop.

As the business evolves, Lucy was joined by Sam Delargy in April 2022 and Paul Bryce in November 2023.

  • Sam is part of the recruitment team and uses her previous Estate Agency experience to deliver the best possible outcomes for candidates and clients.
  • Paul is also co-founder and has over 20 years of experience in project management. He manages the administration, research, and partnerships.

Here are some of the roles we fill:

  • Administration
  • Buying
  • Designing
  • E-commerce
  • Garment Technology
  • Import Merchandising
  • Project Manager
  • Marketing / Public Relations
  • Pattern Cutting
  • Product Development
  • Human Resources
  • Retail Merchandising
  • Sales / Account Management
  • Programme Manager


  • We take the time to get to know our clients and candidates.
  • We build long-term trusted relationships.
  • We do what we say we’re going to do.
  • We do the right thing for all parties.
  • We support our candidates through the recruitment process until the they start their new role.


We believe in being a for profit business which also creates positive impact for our wider stakeholders and customers. We aim to:

  • Create a business model which has a positive impact environmentally, socially and economically.
  • Support clients and candidates through the impact of transitioning to the green and digital economies.

To achieve our aims we are:

  • Donating at least 2% of annual sales to environmental organisations. We do this as members of 1% for the Planet (learn more on their website. Link here).
  • Publishing an annual impact report. Read the latest report (link here).
  • Learning about the Circular Economy, Green Skills, and Universal Skills.
  • Building relationships with educators, circular economy specialists, and skills organisations to help us translate knowledge into action.

If you want to discuss in more detail, please contact Paul at paul.bryce@encorerecruitment.co.uk

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